Praiz Status - Incident history https://praiz.instatus.com Praiz Sat, 2 Nov 2024 09:00:00 +0000 Maintenance - Database improvements Type: Maintenance Affected Components: Praiz App (app.praiz.io) Nov 2, 09:00:00 GMT+0 - Completed - Praiz has a scheduled maintenance window starting on Saturday, November 2nd at 10AM ETC (Paris). During this time, our team will be upgrading some back-end services of the Praiz platform. This enhancement is a key step in our ongoing commitment to maintain the reliability and performance of our services. The app might be unavailable for a few minutes, login and new recordings won't be possible during this short timeframe. We are making every effort to minimize any disruption, and even if the planned maintenance window is 2 hours it is likely that the service interruption will only last a few minutes. The maintenance will be carried out with the following schedule: 9:00AM - 11:00AM UTC 10:00AM - 12:00 noon Paris Feel free to reach out to the team by chat from [help.praiz.io](http://help.praiz.io) or by email at [hello@praiz.io](mailto:hello@praiz.io) Have a great day, The Praiz Team Type: Maintenance

Affected Components:

<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Praiz has a scheduled maintenance window starting on Saturday, November 2nd at 10AM ETC (Paris). During this time, our team will be upgrading some back-end services of the Praiz platform. This enhancement is a key step in our ongoing commitment to maintain the reliability and performance of our services. The app might be unavailable for a few minutes, login and new recordings won't be possible during this short timeframe. We are making every effort to minimize any disruption, and even if the planned maintenance window is 2 hours it is likely that the service interruption will only last a few minutes. The maintenance will be carried out with the following schedule: 9:00AM - 11:00AM UTC 10:00AM - 12:00 noon Paris Feel free to reach out to the team by chat from [help.praiz.io](http://help.praiz.io) or by email at [hello@praiz.io](mailto:hello@praiz.io) Have a great day, The Praiz Team.</p> ]]> Sat, 2 Nov 2024 09:00:00 +0000 https://praiz.instatus.com/maintenance/cm2x4oxgn002dmiqaw030rn5w https://praiz.instatus.com/maintenance/cm2x4oxgn002dmiqaw030rn5w Possible missing Call Transcript and Chapters Type: Incident Affected Components: Praiz App (app.praiz.io) Nov 8, 14:02:00 GMT+0 - Resolved - Our partner OpenAI is experiencing a major outage impacting Praiz Transcription and Chapters features. They are implementing a fix and are currently monitoring the result. Please contact us at hello@praiz.io if you are missing a call transcription or summary. Type: Incident

Affected Components:

<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>14:02:00</var> GMT+0</small><br><strong>Resolved</strong> - Our partner OpenAI is experiencing a major outage impacting Praiz Transcription and Chapters features. They are implementing a fix and are currently monitoring the result. Please contact us at hello@praiz.io if you are missing a call transcription or summary..</p> ]]> Wed, 8 Nov 2023 14:02:00 +0000 https://praiz.instatus.com/incident/clopw5ptg10334cfn518z8c7iy https://praiz.instatus.com/incident/clopw5ptg10334cfn518z8c7iy Delayed Transcript Processing Type: Incident Duration: 28 minutes Affected Components: Praiz App (app.praiz.io) May 23, 13:14:00 GMT+0 - Identified - Call transcripts are currently delayed because of a third-party provider API downtime (OpenAI). We are currently investigating this incident. May 23, 13:42:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 28 minutes

Affected Components:

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>13:14:00</var> GMT+0</small><br><strong>Identified</strong> - Call transcripts are currently delayed because of a third-party provider API downtime (OpenAI). We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>13:42:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 23 May 2023 13:14:00 +0000 https://praiz.instatus.com/incident/cli0ihil8793150ouoav28a993d https://praiz.instatus.com/incident/cli0ihil8793150ouoav28a993d